1. Introduction
XyberTek (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.xybertek.com, use our services, or interact with us in other ways. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.
2. Information we collect
Personal Information: We may collect personal information that you voluntarily provide to us when you register on the website, subscribe to our newsletter, fill out a form, contact us, or sign up for our monthly support plans and professional services. This information may include your name, email address, phone number, billing address, payment information, and other contact details.
Non-Personal Information: We may collect non-personal information about you whenever you interact with our site. Non-personal information may include the browser name, the type of computer, and technical information about your means of connection to our site, such as the operating system and the Internet service providers utilized, and other similar information.
3. How We Use Your Information
We may use the information we collect from you in the following ways:
- To personalize your experience and respond to your individual needs
- To improve our website and services based on the information and feedback we receive from you
- To improve customer service and respond to your requests and support needs more efficiently
- To process transactions quickly and securely, including the collection of monthly payments for support plans and professional services
- To administer a contest, promotion, survey, or other site features
- To send periodic emails regarding updates, services, and other information
- To follow up with you after correspondence (live chat, email, or phone inquiries)
4. Information Protection
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our site.
5. Sharing Your Information
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.
6. Payments
When you sign up for our monthly support plans and professional services, we will collect payment information to process the monthly payments. Your payment details will be securely stored and processed in compliance with industry standards to ensure your information is protected.
7. Contact Us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Xybertek
+1 (551) 299 2099
support@xybertek.co
8. Security Measures
We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personally identifiable information is not captured/hijacked by third parties without authorization.
In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.